A Multifamily Insights Newsletter from Capstone Real Estate Services, Inc.

Bianca Nunez, Vice President of Operations

Bianca serves as Vice President of Operations for Capstone Real Estate Services, where she provides strategic leadership across the company’s multifamily portfolio. She leads initiatives that advance operational excellence, strengthen portfolio performance, and support the company’s continued growth while delivering long-term value for clients. Bianca is committed to developing high-performing teams and creating a culture that drives exceptional results. With more than 20 years of multifamily leadership experience, Bianca has overseen diverse portfolios across multiple markets, successfully leading lease-ups, asset repositioning, stabilization efforts, and complex multifamily operations. Her broad operational expertise enables her to navigate complex challenges, implement strategic solutions, and consistently deliver results that create lasting value for clients, residents, and associates.
Bianca believes exceptional results begin with exceptional people. Her servant leadership philosophy is centered on mentoring future leaders, empowering teams to make informed decisions, and creating an environment where accountability, trust, and continuous improvement drive long-term success. She believes the strongest organizations are built by investing in people and creating opportunities for others to succeed.
Bianca holds the Certified Property Manager (CPM®) designation through the Institute of Real Estate Management (IREM), reflecting her commitment to the highest standards of professionalism, leadership, and operational excellence within the multifamily industry.

Rhonda Reliford, Regional Vice President

Rhonda has served Capstone since 2005, starting as a Senior Activities Coordinator. She has worked tirelessly throughout the years and her contributions have led to many property acquisition opportunities as well as strengthening and building long lasting relationships with our partners over the years. During her time at Capstone, Rhonda has been recognized for excellence in leadership as well as her outstanding ability to grow properties to their maximum potential. As a result of her outstanding work ethic and leadership, she has received several awards including Property Manager of the Year and several Excellence of Achievement Awards throughout her tenure. Rhonda has also served on the Community Service and Education Committees for the Tarrant County Apartment Association. Rhonda is proud to be a part of a company that grows leaders to their fullest potential. Rhonda is a proud graduate of the University of Texas at Arlington and a proud member of Delta Sigma Theta Sorority Inc. When she is not serving in her role at Capstone she enjoys spending time with her family and traveling.

Jeff Mitchell, SPHR, SHRM-CP  Director of Human Resources

Jeff Mitchell possesses over 25 years of Human Resources Management experience. He has developed effective onboarding, talent acquisition, performance evaluation and training program systems. Jeff has served in roles as Recruiter, Program Manager, Project Manager, Human Resources Manager and Director of Human Resources. Jeff is a US Army veteran, received his BA at The University of Texas at Austin and is Six Sigma certified. Jeff is an Employee Experience Champion and believes a company’s most important resources are it’s employees.

Cathy Sanchez, Regional Vice President

Garrett Mayfield, Director of Marketing

Kelly Scott Robinson, Vice President of Operations

Kim Kovach, Director of Training

Jose Arias, Cash Manager

Jose Arias is the Cash Manager overseeing daily cash operations, funding coordination, and banking processes across the portfolio. With a background rooted in hands-on property management accounting and accounts payable operations, he focuses on improving cash visibility, strengthening controls, and building efficient processes that support both operations and accounting teams. Jose is passionate about problem-solving, operational reliability, and creating scalable systems that help teams move faster and make better financial decisions.

Stefanie Kisamore, Accounting Controller of Systems

Renetta Quintana, Regional Vice President

Renetta brings 30 years of multifamily industry experience ranging from conventional market rate, new construction high end luxury lease ups to affordable lease ups, stabilized assets and renovations/value add assets. Her portfolio experience ranges from 21 successful new construction lease ups, operations, financial reviews, new development from ground up, strategic team development for asset position, marketing and advertising initiatives, client relations and portfolio management. Texas market experience includes, San Antonio, Austin, Houston, Dallas/Ft. Worth, Corpus Christi and San Marcos. Prior to joining Capstone, Renetta worked as Regional Property Manager for The NRP Group and United Apartment Group. Renetta was SAAA President in 2013, served in SAAA Officer positions for 6 years, served on SAAA Board of Directors for 4 years and Chairman for Membership, Government Affairs, Nominating, Leadership Lyceum and Programs Committees. She has received numerous industry awards during her career start from Capstone Leasing Professional, Assistant Manager, Property Manager of the Year to Regional Property Manager recognition.

Deepthi Gandhavadi, Director of Information Technology

Tim Joyner, Risk Manager

Tim Joyner, Risk Manager has been with Capstone since July 1, 1985. Over the course of his time with Capstone, Tim has held many positions both in operations and corporate. Tim has been Risk Manager since 1993. There are many aspects to the Risk Management department. Managing properties in today’s world present many very difficult situations. Tim’s extensive knowledge of Capstone and the Property Management field puts them in the position to guide properties through difficult situations. Some of the areas they assist are in property incidents, injuries, legal matters and fair housing issues. Tim also administer the Capstone Employee Health & Safety Program. Tim visits properties when possible and provide another set of eyes and ears to help Capstone provide the best Property Management services available.

Erica Johnson, Regional Vice President

Todd Berkey, Communications Coordinator

Bringing over 20+ years of creative advertising experience, Todd designs, directs and produces the Capstone company communications through, print, web and advertising. He provides layered support for the team through various marketing resources.