Maggie Lockwood, Vice President of Operations

Maggie has oversight over the entire Austin and San Antonio regions. She has extensive experience in property management, business development, portfolio management, development services, property operations, and strategic positioning of multi-family assets. Her expertise includes new construction, lease ups, acquisitions, renovations, repositions, and financially and physically stressed assets. Prior to joining Capstone, Maggie held executive level positions in Nevada and North Carolina. Maggie attended the University of North Texas majoring in Business Marketing. Maggie has her CAM designation and NC Brokers License. Maggie loves to be outdoors with her family, from hiking, hunting, and scuba diving to taking care of their 5 rescue horses. Maggie is also a certified Spin instructor and teaches classes during her spare time.

Melissa Fasci, Regional Vice President

Melissa Fasci began her career in multi-family in 2000 and has been a part of the Capstone family since 2010. Melissa served as a Regional Manager with Capstone before accepting her current role as Regional Vice President. She has demonstrated excellence from front line leasing to multi-site leadership in her early career. Her expertise range from value add repositions, interior unit rehabs, Tax Credit, Multi use projects, new lease up construction, senior developments, and stabilized assets A-C. Melissa has been involved in more than 20 value ad projects in her tenure with Capstone from rehab package selection to Project Management. She has a passion for providing leadership and support for her team members while driving revenue for our clients and investors. Melissa is well versed in multiple markets serving in both Houston and Dallas. She began her career in San Antonio where she attended The University of Texas at San Antonio. Melissa also serves as a Team Lead in our Due Diligence and Acquisitions teams. She holds her CAPS (Certified Apartment Portfolio Supervisor) and CAM (Certified Apartment Manager) designations with the National Apartment Association as well as her TCS (Tax Credit Specialist) designation with the National Center for Housing Management.

Tim Joyner, Risk Manager

Tim Joyner, Risk Manager has been with Capstone since July 1, 1985. Over the course of his time with Capstone, Tim has held many positions both in operations and corporate. Tim has been Risk Manager since 1993. There are many aspects to the Risk Management department. Managing properties in today’s world present many very difficult situations. Tim’s extensive knowledge of Capstone and the Property Management field puts them in the position to guide properties through difficult situations. Some of the areas they assist are in property incidents, injuries, legal matters and fair housing issues. Tim also administer the Capstone Employee Health & Safety Program. Tim visits properties when possible and provide another set of eyes and ears to help Capstone provide the best Property Management services available.

Steve Roach, Vice President of Operations

Steve has oversight for the entire Dallas region. With more than 25 years of experience in the multi-family industry, Steve has held executive positions with several large companies including the position of President of BH Management with responsibility of over 34,000 units in 17 states. He has a very solid working knowledge of value add rehabs and the management of all classes of assets. Steve is a graduate of the University of Connecticut, past President of the Apartment Association of Tarrant County, past NAA Certified CAM/CAPS Instructor, experienced speaker at the Annual TAA Education Conference and has served on the Advisory Board of Multifamily Pro Magazine.

Gina Amaya, Director of Human Resources

Gina Amaya is a Human Resources Director with 18+ years of HR management experience. Her passion is creating process improvements, coaching and advising management and leadership, and implementing HR solutions by utilizing technology to improve efficiency.  Gina enjoys building relationships at all levels as well as mentoring and sharing her knowledge with the Capstone HR team. Gina’s goal is to help create, “the Best HR Team Capstone has ever had.” Prior to joining Capstone, Gina held several HR leadership positions in oil and gas, management consulting, advertising, professional services and manufacturing. Gina holds a bachelor’s degree in Business Management. She is also certified as a PHR (Professional in Human Resources) and SHRM-CP (Society for Human Resources Management Certified Professional).

Todd Berkey, Communications Coordinator

Bringing over 20+ years of creative advertising experience, Todd designs, directs and produces the Capstone company communications through, print, web and advertising. He provides layered support for the team through various marketing resources.

Kim Kovach, Director of Training

Kim Kovach holds a Bachelor of Science in management and a minor in marketing from Texas State University. Kim has 17 years in property management, and 11 years in training and education. She served on the IREM Young Professionals Council and currently serves on the Austin Apartment Association Education Advisory Council.

Karma Cargal, Director of Affordable Housing Compliance

Karma Cargal serves as Capstone’s Director of Affordable Housing Compliance. She has worked in multifamily property management for 25 years, with direct supervision of compliance departments monitoring various affordable housing programs in 30+ states. Her affordable experience includes Low Income Housing Tax Credit, HOME, Bond, BMR, Section 8, Public Housing, Inclusionary, ADU, MOH, MFTE and other local programs. She holds a Bachelor of Science degree in Criminal Justice and the National Compliance Professional, Housing Credit Certified Professional, and Certified Occupancy Specialist certifications.

Cynthia Kiang, Regional Vice President

Cynthia grew up in the Northwest suburbs of Chicago where she braved the winters and cheered for the Chicago Bears, the Cubs and the Blackhawks.  She attended Boston University, where she graduated with a degree in Hospitality Management.  After 3 years working in Front Desk Operations, Cynthia began her multi-family career in Houston, TX.  During that time, Cynthia fell in love with property management and has worked on site as well as the corporate and support sides.  She has managed communities in Texas and Illinois and led portfolios that encompassed the Midwest, the Carolinas and the Southeast. Cynthia is married with two children, two dogs and a cat.  In her spare time, she enjoys cooking, baking, reading and spending time with her family.

DeAnna Moore, Regional Vice President

As our new Regional Vice President for the Houston office, Deanna has been in the industry many years and has served a variety of roles with numerous national organizations. Her industry knowledge, commitment to excellence and leadership will be of great value to our Houston team.

Zach Potutschnig, Manager of Cash Management

Zach oversees Capstone’s Cash Management team, providing daily support to Capstone’s operations team. Zach joined Capstone in 2015, and earned a Bachelor’s degree in Economics from the University of Texas at Austin.

Brad Priest, Director of Accounting

Brad is the Director of Accounting for the Property Accounting Group. He has more than 30 years of experience in corporate accounting. Brad has a BBA in Accounting & Management from St. Edward’s University and an MBA from Texas State University and has been a Texas CPA for over 30 years.

Kelly Scott, Vice President of Operations

Kelly has oversight for the entire Houston region. Kelly brings more than 28 years of multifamily industry operational experience with an extensive background in the oversight of lease ups, stabilized and rehab communities, budget maximization, developing staffing plans, and owner and equity partner relationship management. Prior to joining Capstone, Kelly worked as a VP at Alliance Residential, and previously held leadership positions such as President at Lane Company, Executive Vice President at Riverstone Residential Group and a partner at Trammell Crow for 12 years. She holds her CAM and CAPS designations, has served as chair of both the Membership, Investment and Education committees with the Houston Apartment Association, and has also been the Education Conference Chairperson for the Texas Apartment Association. Kelly received the TAA Rita Kirby Award, the HAA Property Supervisor of the Year Award and named HAA’s 2016 Management Executive of the Year. In addition, Kelly has served on the HAA board of directors for over 12 years and was the Secretary/Treasurer for 2017. Kelly provides a strong passion for leading and inspiring teams — the driving force behind her success.

Melissa Steed, Regional Vice President

Melissa has been a member of the Capstone family since 2014. She began her career in 2002 as a Leasing Agent working her way up to Regional Manager in only 6 years in the industry. She has experience with a wide array of multi-family assets such as; Class A luxury, affordable and new construction lease up properties. In her career, Melissa has successfully leased up over 30 deals in the Dallas, San Antonio, Rio Grande Valley and Austin markets. Responsible for the Austin region, Melissa has her CAM, and was most recently a Lyceum graduate with the Austin Apartment Association.

Mike Boone, CPM^®, Vice President of Governance

Mike has served in various roles for Capstone since 2006 and is responsible for identifying, implementing, and improving the property management systems the company utilizes. Additionally, Mike is responsible for Capstone’s Training, Compliance and IT departments. Mike has over 20 years of multifamily experience in all levels of management, from Leasing Agent to Vice President of Operations. His management experience includes Conventional, Seniors, HUD-financed, Residential, and Student Housing assets in both third-party and owner management formats. Mike has volunteered his time and expertise to Florida State University’s College of Business, National Apartment Association, Institute of Real Estate Management and a myriad of real estate industry focused businesses.

Tina West CPM^®, Chief Operating Officer

Tina leads Capstone’s Operations teams in all regions of the Capstone portfolio. She brings a high-energy, results-oriented approach with over 25 years of experience in multi-family property management. She most recently held a role as the Vice President of Property Operations for Lennar Multifamily. In this role, she oversaw all operations for the West Coast portfolio. Tina holds a Master’s degree in finance and Bachelors of Science degree in organizational management. She serves on multiple IREM councils and various boards of directors. Tina is a member of numerous associations, including BIA and holds a brokerage license in multiple states, including CA, OR, WA, TX.